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Content
Na het lezen van dit boek kan je niet alleen beter open, korte, heldere vragen stellen. Je weet ook hoe je met gerichte vragen je gesprekspartner kan inspireren, ondersteunen en intellectueel prikkelen.Tientallen casussen laten je zien hoe je dat heel concreet doet. Het boek is essentieel voor iedereen die zo gericht mogelijk wil communiceren. Na de laatste pagina is je sociale en professionele leven radicaal anders.
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Book condition
An important factor of a second-hand book is the condition of the book. The buyer may not be surprised. Always mention damages or defects. We use a system with 3 stars:
The book is acceptable: you have used it to study and made notes and markings – but everything is still readable. The cover and pages are in good condition.
The book still looks good: there are a few notes in it and you marked it. There are hardly any signs of use on the cover and pages
The book is (almost) new: you have not written or marked in it. There are no signs of use on the cover and pages
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