Communication and Clinical Effectiveness in Rehabilitation

By Frances Reynolds, BSc, Dip. Psych Couns, PhD, Lecturer in Psychology and Rehabilitation Counselling, Department of Health Studies, Brunel University, Isleworth, UK Incorporating a patient-focused perspective on communication and health care, this new title for physical and occupational therapists and students provides practical strategies for effective communication with both colleagues and patients. Written in a straightforward, easy-to-understand style, it offers a multidisciplinary, evidence-based approach and an emphasis on reflective practice, making it a timely and useful resource for today's readers. FEATURES Discusses strategies for communicating with both colleagues and patients Examines the evidence for the importance of effective communication in enhancing clinical effectiveness Contains reflective exercises for self-awareness of personal communication skills and difficulties Provides case studies that allow the reader to analyze a range of realistic communication problems Includes research-based evidence throughout CONTENTS 1. Introduction: Taking a research-guided approach to communication 2. Models of health, illness and rehabilitation 3. Understanding patients' experiences of ill-health and health-care 4. Patients' communication needs in health-care settings 5. Skillful communication and clinical effectiveness 6. Working in partnership with patients 7. Providing support 8. Patient education and empowerment 9. Teamwork in the rehabilitation setting 10. Conclusion